Raquel Vincent is a seasoned creative professional with extensive experience in tech startups, strategies and B2B customer success.
GruupMeet was introduced to Raquel in 2014 when the company joined Tech Wildcatters, a nationally-ranked B2B accelerator based in Dallas, Texas.
Here at GruupMeet, we regularly release updates and new features. Want to see what we’re building next? Check out our production queue for insight on our product roadmap. Please do not hesitate to provide feedback or vote.
Share and Save PDFs
Calendar File Upload
We recently updated and “fixed” the Calendar feature in both the “Planners” dashboard and in the meeting “Schedule” to save PDF attachments.
Help Desk Resource
Recently, along with website and marketing updates, we launched a Support and Help Desk for better customer service.
Manifest Upload Tips
We created a document for manifest uploading and formatting tips. A sample manifest and a template were included.
New Platform Terms
“Platform Terms of Service” was updated to provide further descriptions, to highlight “up time” and customer service “ticket” response standard/procedures, and to define product functionalities and features per Orders.
New Hybrid Design
We implemented a new hybrid responsive interface to improve GruupMeet’s mobile and tablet experiences. We seek to enhance the ability to sync and transition from desktop to mobile device for on-to-go flexibility.
Fixed Flight Sorting
The sorting functionality in the “Flights” dashboard was fixed. Flights can we sorted by time/date much like using Excel.